Step-by-step: resolving a dispute with your landlord
-
Identify the problem
Write a short summary of what is wrong and since when.
-
Re-read your lease
Find the sections that apply.
-
Check local rules
Look up your state and city tenant rules or ask a tenant organization.
-
Gather evidence
Collect photos, messages, receipts and dates.
-
Send a written request
Describe the problem, what you want and a reasonable deadline.
-
Keep paying rent
Unless you have confirmed a legal right to withhold, keep paying on time.
-
Follow up
If no response, send a second written notice.
-
Contact outside help
Call code enforcement for health or safety issues.
-
Seek mediation
Many areas offer free or low-cost landlord-tenant mediation.
-
Consider legal options
Talk to legal aid or a lawyer about small claims or other actions.
